Legal
Privacy Policy
This template describes how Velvea handles personal information. Please review it with legal counsel before publishing.
Last updated: 2026. This is a starting template and not legal advice.
Information we collect
We collect information you provide when placing an order or creating an account, including your name, contact details, delivery addresses, and order history. Payment card details are processed securely by our payment provider and are not stored on our servers.
How we use it
We use your information to process and deliver orders, provide customer support, send transactional emails, and — with your consent — occasional marketing. We do not sell your personal information.
Your rights
Under Canadian privacy law (PIPEDA), you may request access to, correction of, or deletion of your personal information. Contact us to make a request.
Cookies
We use essential cookies and local storage to operate the cart and remember preferences. Analytics may use additional cookies where enabled.
Contact
For privacy questions, email hello@velvea.ca.